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Return Policy

Product return policy

The product can be returned within 1 week of receipt, only if the product has not been opened, damaged or used.

Product return conditions

  • First you need to contact our hotline and state the reason for the product return.
  • To return, you need to present a check (order document) that was delivered to you when you purchased it.
  • In case you think the product has a factory defect, within 1 week of receiving the product, you should contact us on the hotline. Our company will check it and notify you of the answer within 3-5 working days. If after considering the above criteria the company makes a decision to return the product, you have the right to both exchange the product and get a refund.
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